Product FAQs

Where are Lovum Doors fabricated?
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Our Manufacturing facility is in Vista, a city located in Southern California.

What are the advantages of Lovum Folding Doors over other products?
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ENERGY EFFICIENCY, PRICE POINT, EASE OF INSTALLATION AND SAFE OPERATION. We have enhanced our folding door products, aiming for continuous improvement in the market. Our doors boast impressive U-values of either 0.25 or 0.27, depending on the glass package used. Our main aim is to offer top-notch quality at an affordable price. Our design ensures cost-effectiveness throughout the entire installation process. Compared to other aluminum doors at a similar price point, our Lovum folding doors stand out. They not only achieve excellent U-values but also provide unmatched functionality and control over the panels you open. Additionally, they are incredibly easy to retrofit. For more detailed information about the advantages of our product, please visit this link: Design Features.
Or, visit a showroom to experience our door. Find an Authorized Vendor

What is Pultrum?
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Pultrum is a new advanced composite material with unequal properties that bestow high thermal energy performance, strength equal to steel, virtually unaffected by extreme hot/cold weather, resistant to cracking, splitting, corrosion, shrinking, and stretching, with practically zero water absorption.

What are the types of doors you offer?
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We specialize in standard and custom folding doors and windows. There are three configurations to choose from: Slide-n-Pivot Folding Door, a Flag Door (Window and door combination), and the Corner Door (in-corner or out-corner) where two folding door systems meet at a 45-degree angle. Folding Door Configurations

Do you offer in-swing option?
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Yes, we do. This particular configuration demands overhead protection from the elements. We only recommend installation in sheltered areas away from sheeting rain and high winds. Folding Door Configurations

What type of sill tracks do you offer?
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A 0.82 inch threshold, a 0.5 inch threshold, and a no-threshold sill.

We recommend overhead protection and a drain system on the outside. We only recommend installing in well-sheltered areas away from sheeting rain and high winds. The no-threshold sill requires special attention.

What is your Warranty?
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Lovum Door product comes furnished with a Limited Lifetime Warranty of 10 years. We also provide a Warranty for Coastal applications and a Warranty for internationally installed products. To read more about our warranties, please visit: Limited Lifetime Warranty, Coastal Limited Warranty, International Limited Warranty

What are the standard folding door heights and widths you offer ?
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The standard NET heights are 80", 85", and 95". Standard doors are available in panel counts of one to eight. There are four panel sizes: 30.1", 34.6", 38.1", and 40".  Please refer to the size reference table for available options.

What are the maximum number of panels available?
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Standard doors are limited to 8 panels. Custom doors can have an unlimited number of panels.

What are the maximum number of panels in a Lovum folding door system?
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There is no restriction on the number of panels that can be incorporated into our folding door system for any given opening. Each panel operates independently, enabling us to accommodate and supply as many panels as necessary to cover exceptionally large openings, provided they are structurally sound and safe. 

What are your maximum panel sizes?
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The maximum width of a panel is relative to the height of the system.  

HeightMax Panel Width
7ft.43"
8ft.40"
9ft.37"
10ft.36"

Do you offer custom sizes?
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Our production capabilities allow us to tailor our door system according to your preferences in size, color, and glass type, provided the maximum height doesn’t exceed 10 ft. Under normal conditions, completion takes 8 – 10 weeks; however, this can vary depending on the availability of the materials and specific requirements of the order. We suggest contacting an Authorized Vendor for pricing details and estimated delivery timelines.

What are your Energy Ratings?
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Our doors boast impressive U-values of either 0.25 or 0.27, depending on the glass package used our doors eligible for California Title 24.

Is Lovum Folding Doors right for my area?
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Lovum’s folding doors have been tested and have a level of weather performance; when selecting products for your project and location, it is essential to carefully evaluate your options. Consideration should be given to ensure that the products you choose are suitable and meet your specific needs. If you are not sure, consult a professional. 

Do you offer a screen?
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Yes. We offer a pleated screen that stacks to the side of the opening on the inside of hte door. There are three options to select from:

  • Insect screen
  • Privacy/Blackout shade
  • Combination Insect Screen//Privacy/Blackout shade
Do you have an impact or Hurricane product?
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We are looking to introduce the impact door in the early summer of 2024 and our Hurricane (Dade County) door in the late summer of 2024.

What are your color options?
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Our standard in-stock colors are Black, Espresso, and White. Two-tone (one color on the interior with another on the exterior) is available on all doors at no extra cost.  Color options

Can I order a Standard Size Door in a custom color?
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Our Standard Size Doors are only available in our three standard colors: Black, White, and Espresso. Custom colors are only available with our custom folding doors, flag doors, and corner doors. Color options

What is the upcharge for a custom color?
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Custom colors are available on our custom folding doors, flag doors, and corner doors at no additional cost.

What are your glass options?
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All units are tempered double-glazed, I-89/366 filled with Argon. In 2024, we will introduce in our custom range impact glass for our Impact/Hurricane Folding Door. Triple-glazed units are available in our door system to meet your specific needs. Tinted and colored glass are also available. Reach out to an Authorized Vendor to explore the options.    

Is the smart lock safe to use?
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This lock is incredibly secure, providing fail-safe protection, which means the door system will remain locked even during a power outage. It has a backup battery for operation and a quick exit button inside the door for easy release. The lock is designed to be vandal-proof and waterproof. You have multiple options to operate it, including using up to 8 digits, fingerprints, cards, or remotely through Bluetooth using your phone. Additionally, it has programmable features such as a buzzer or alarm system to enhance safety measures. Smart lock features

Do you offer matching standard handle and key options?
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YES, we have a modern low-profile handle to match the finish of standard colors (black, espresso, white) with a key entry or interior knob option. Handle options

What is a bottom-rolling system?
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A bottom-rolling door system distributes the weight of the panels to the bottom track; the top track serves as a guide. A bottom-rolling system is more stable and reliable, operates smoothly, creates a strong weather seal, is easier to install, and doesn’t require an engineered header to support its weight; it can be easily retrofitted into an existing opening that formerly held sliding patio, French, pocket or bifold doors

Do you have CAD drawings I can use for project drawings?
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Authorized Vendors can provide Standard Folding Door CAD drawings for our different door layout options for your projects. Please note we do not create shop drawings for individual projects. Please send each to an Authorized Vendor.

What are your Lead times?
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Due to high demand for our doors, our current lead time is 14 - 16 weeks. Our objective is to make a quality door every time; we add a week to our production time to inspect, repair, and record each door before it is ready for delivery; lead times start when the Authorized Vendor submits the order with its respective down payment. Lead times do not include delivery or installation. Delivery times may change without notice due to sudden changes by a provider. To ensure a smooth experience, contact one of our Authorized Vendor to better understand the time expectations involved.

Cost and Ordering FAQs

What is the cost of a Lovum folding Door?
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Lovum Doors specializes in creating custom folding doors tailored to your specific requirements. Our cutting-edge software tool enables anyone to receive an instant quote, providing you with complete control over the Standard and customization process. You can effortlessly personalize your door according to your preferences and budget with countless options. Our user-friendly Sales Quoter will seamlessly guide you through simple steps, ensuring a hassle-free experience. In just a matter of seconds, you will receive a price based on your selections. Feel free to make unlimited changes. It's unbelievably simple and convenient!

Where can I buy a Lovum Door?
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Lovum Doors is a manufacturer and does not sell directly to the end consumer. We have associations with Authorized Vendors that take pride in the products they sell and the service they provide. Lovum’s Authorized Vendors are confident and knowledgeable about our products; they have received thorough training on the assembly, ordering, installation, and service. When you buy a Lovum Door from one of our Authorized Vendors, you can be confident that every step of the process will be handled by a Vendor who values exceptional customer service and pride in their work.

What can I do if there is no Authorized Vendor in my area?
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We encourage you to find an Authorized Vendor closest to you. If you cannot locate nearby options, please reach out to the factory for assistance. In certain instances, the factory can offer pricing information to help with initial budgeting and selecting of a product. We will select an Authorized Vendor from another area to complete the process. Alternatively, we may offer the opportunity and training to a reputable door dealer or remodeler near you. 

How do I become an Authorized Vendor in my area?
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Lovum Doors has requirements that an Authorized Vendor must fulfill to be considered. The basic requirements are:

  • Excellent customer service.
  • A well-established installation team.
  • Providing and processing installation services under their business name.
  • Providing and processing installation services under their business name.A good, reputable, established presence in their area.

If you want to become a Lovum Authorized Vendor, please complete an online application.

What are the delivery costs?
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Consult your local Lovum Door vendor for shipping costs.

How much does it cost to install a Lovum folding door?
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Every project has its requirements when it comes to installation. The costs vary across the country; while Lovum leaves it to the experts to do the installation, we designed a user-friendly door that is easier to install, maintain, and service. Please get in touch with your local Authorized Vendor.

Installation and Technical Service FAQs

Who performs the installation?
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Lovum Door products come with detailed, step-by-step installation instructions for precise and professional results. While we do not offer installation services, our Partner Installers are experts in assembling and installing our doors. Many of our customers find it convenient to purchase their door and installation together from a Partner Installer. Alternatively, customers may choose to hire their own contractor or builder for installation.

What do I do if I need service?
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We pride ourselves on the quality of our products, and if proper care and maintenance are followed, your Lovum folding door should perform for a very long time, but we understand sometimes things don’t go as expected. If you require assistance with your Lovum folding Doors, contact your Authorized Vendor for prompt and reliable service. Your Owner’s Manual initial pages contain the details of the supplier who installed your door system; it includes their contact information and your product identification number. These are the best individuals to contact; alternatively, you can seek support from a nearby Authorized Dealer. 

What is the maintenance required?
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The maintenance of your folding door depends on the application and location. For instance, doors closer to the sea or those in constant use, like those installed in commercial enterprises, restaurants, and hospitality venues, will require extra attention and care.

You can extend their look, performance, and functionality by ensuring regular cleaning and maintenance of the doors themselves, their tracks, hardware, and finishes. You can find detailed instructions for maintenance and cleaning in the Lovum folding door Owner’s Manual. An Owner’s Manual is left with each installation.

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